TRP FAQ - What is the process for applying our family’s TRPs to our student’s music tour fees? Is this automatic, or do I need to do something?
TRPs are applied by utilizing the "Discount Code" field on the payments section of the checkout process. As TRPs are earned, the dollar amount on your families Discount Code is kept up to date. The Discount Code will only apply to tour payments so if you try and use the discount code on something else no discount will be applied.
The discount codes are set to be single use only to keep them secure from being used inappropriately. So if you have more TRP value than what you require to cover the cost of the tour payments, we have to manually go in to update the TRP value in the Discount code to the correct amount and then set the discount to be able to be used again. So if you want to pay for multiple tour payments as 2 separate transactions and use TRP points against both, there is a short delay in getting the TRP amount updated and the discount set to multi use due to this manual process.